Contact information

Last updated: August 29, 2026

For product or order inquiries, please contact us using the details below.

1. Customer Support

Email: CheryllCovielio044850@outlook.com

We aim to respond to customer messages within 1 to 2 business days.

2. Store Details

Store name: BASED

3. Returns

Please contact customer support before mailing a return. Approved return requests will receive the correct return instructions and destination. Items sent without prior return instructions may be delayed or may not be accepted.

4. Order Support

For faster help, include your order number, the email used at checkout, and a clear description of the question or issue.